Terms and Conditions
Effective Date: August 20, 2026
Last Updated: August 20, 2026
1. Introduction
Welcome to Everfresh International Ltd. (“Everfresh,” “we,” “our,” or “us”).
These Terms and Conditions govern your access to and use of www.everfreshonline.ca and any products, services, information, or content made available through our website.
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
2. About Everfresh International Ltd.
Everfresh International Ltd. is a Canada-based company involved in the import, wholesale, retail, and distribution of food products, including Asian grocery products, flour, spices, rice, pulses, snacks, frozen foods, and other food products.
We also seek business relationships with international manufacturers and exporters for the supply of food products to Canada.
3. Website Use
You agree to use this website only for lawful purposes.
You must not:
Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to our website, servers, or systems.
Interfere with the security or operation of the website.
Upload malicious software, viruses, or harmful code.
Copy, reproduce, modify, or distribute website content without permission.
Use information obtained from the website for unauthorized commercial purposes.
Submit false, misleading, or inaccurate information.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms and Conditions have been violated.
4. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, availability, and other information displayed on the website are accurate and up to date.
However:
Product images may differ slightly from the actual product or packaging.
Product availability may change without notice.
Packaging, ingredients, nutritional information, and other product details may change.
Information displayed online should not be considered a substitute for checking the product’s actual packaging and label.
Everfresh reserves the right to correct errors or omissions and update product information at any time.
5. Food Product Information and Allergens
Customers should carefully review product labels, ingredient lists, allergen information, preparation instructions, storage instructions, and other information provided with or on the product.
Everfresh places importance on accurate product representation and allergen information. Its company policy requires applicable allergens, gluten sources, and added sulphites to be declared accurately where required.
If you have a food allergy, intolerance, dietary restriction, or other health-related concern, please verify the product information before purchasing or consuming a product.
6. Orders and Purchases
Where online purchasing is available, placing an order constitutes a request to purchase products subject to availability and acceptance by Everfresh.
We reserve the right to:
Accept or decline an order.
Limit quantities.
Cancel an order where necessary.
Correct pricing or product information errors.
Refuse an order where fraud, misuse, or other irregularities are suspected.
If an order is cancelled after payment has been received, any applicable refund will be handled according to the applicable payment and refund procedures.
7. Prices
Product prices displayed on the website may change without notice.
Where applicable, taxes, delivery charges, service fees, or other charges may be added to the purchase price.
We make reasonable efforts to ensure pricing information is accurate, but errors may occasionally occur. We reserve the right to correct pricing errors before completing an order.
8. Payment
Where online payment facilities are provided, payments may be processed through third-party payment providers.
Everfresh does not guarantee the availability or uninterrupted operation of any third-party payment service.
You agree to provide accurate and complete information required to process your transaction.
9. Shipping and Delivery
Where delivery services are offered:
Delivery times are estimates unless expressly stated otherwise.
Delivery may be affected by weather, transportation delays, supplier issues, customs, regulatory requirements, or circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery information.
Additional delivery charges may apply depending on the location and order.
Risk and responsibility relating to delivered products will be handled in accordance with applicable law and the specific terms applicable to the purchase.
10. Returns, Refunds and Exchanges
Returns, refunds, replacements, and exchanges are subject to Everfresh’s applicable return or refund policy and applicable Canadian law.
Food products may be subject to specific return and safety restrictions.
If you receive a damaged, incorrect, defective, contaminated, or otherwise concerning product, please contact us promptly with relevant order, product, lot-code, packaging, and photographic information where available.
Everfresh’s food-products policy provides for customer reporting of food-safety, allergen, quality, labelling, foreign-material, illness, injury, and service concerns.
11. Food Safety Complaints
If you believe that a product may be unsafe, contaminated, tampered with, incorrectly labelled, or associated with an allergic reaction or illness, contact Everfresh immediately.
Where appropriate, please retain the product, packaging, receipt, lot code, and photographs until we provide further instructions.
Everfresh may investigate reported concerns and may place affected products on hold, conduct traceability checks, contact suppliers or customers, and take other actions required to protect consumers.
12. Intellectual Property
All website content, including but not limited to:
Logos
Trademarks
Brand names
Text
Photographs
Graphics
Product images
Website design
Layout
Icons
Videos
Other materials
is owned by or licensed to Everfresh International Ltd. or its respective content providers, unless otherwise stated.
You may not reproduce, modify, distribute, publish, transmit, sell, or commercially exploit website content without prior written permission.
13. Third-Party Links
Our website may contain links to third-party websites, services, or resources.
These links are provided for convenience. Everfresh does not control and is not responsible for the availability, content, security, privacy practices, or terms of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
14. Business Partnerships and Supplier Submissions
Everfresh may receive product catalogues, price lists, certifications, packaging information, export terms, samples, and other information from prospective suppliers and business partners.
By submitting such information, you confirm that you have the authority to provide it and that the information does not knowingly violate the rights of another party.
Everfresh may evaluate submitted information for legitimate business purposes.
15. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee that:
The website will always be available or uninterrupted.
Website content will always be completely accurate or error-free.
The website will be free from viruses or other harmful components.
Every product will always be available.
Nothing in these Terms and Conditions excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Everfresh International Ltd. will not be responsible for losses or damages arising from:
Your inability to access or use the website.
Reliance on information provided on the website.
Third-party websites or services.
Delays or interruptions beyond our reasonable control.
Unauthorized access resulting from circumstances beyond our reasonable control.
Nothing in these Terms and Conditions limits liability where such limitation is prohibited by applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Everfresh International Ltd., its directors, officers, employees, contractors, and representatives from claims, losses, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms and Conditions, or infringement of another party’s rights.
18. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Please review our Privacy Policy before submitting personal information through the website.
19. Changes to These Terms
Everfresh International Ltd. may update these Terms and Conditions from time to time.
Changes will become effective when the revised Terms and Conditions are published on the website, unless otherwise stated.
You are responsible for reviewing this page periodically.
20. Governing Law
These Terms and Conditions are governed by the applicable laws of the Province of Alberta and the applicable laws of Canada, without regard to conflict-of-law principles.
Any dispute relating to the website or these Terms and Conditions will be subject to the jurisdiction of the applicable courts in Alberta, Canada, unless applicable law provides otherwise.
21. Severability
If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue in full force and effect.
22. Contact Us
For questions regarding these Terms and Conditions, please contact:
EVERFRESH INTERNATIONAL LTD.
330–18th Ave S
Lethbridge, AB T1J 4Y6
Canada
Phone: +1 403 388 4225
Phone: +1 306 500 6720
Cell: +1 647 554 2957
Fax: +1 403 388 1603
Email: info@everfreshonline.ca
Alternate Email: everfreshinternationalltd@gmail.com
Website: www.everfreshonline.ca
Everfresh International Ltd.
Safe food. Honest products. Trusted service.